Audio America

Providing a better B2B shopping experience for Consumer Electronics buyers

“The Singularity Commerce Management Platform came out as the top choice to help us deliver a superior buying experience to engage our customers, along with the benefits of cloud-based platform scalability and ability for the solution to be seamlessly integrated with our existing ERP software, Infor Distribution FACTS. Singularity will take the burden off of our IT team by providing hosting, software and website maintenance, one-on-one training, and new features that will be rolled out to us monthly.”
Jonathan Elster, CEO, Audio America

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The Company


Founded in 1993, Audio America is a preferred distributor of Consumer Electronics and 12V products. The company offers custom-tailored supply chain management services ideally suited to meet the priorities and distribution requirements of the eCommerce, Business-to-Business, and Business-to-Consumer markets. Headquartered in Jupiter, Florida, with business operations in Miami and Atlanta, Audio America serves a customer base of over 3000 channel partners and retailers in the US and Latin America.

The Challenge

Streamlining multiple sales channels, providing better tools for the sales team to utilize, and elevating the customer experience on a redesigned B2B eCommerce website.

The Solution

Provide buyers with mobile shopping, live chat, and more relevant recommendations based on browsing history. Furthermore, customers will have the ability to filter the product catalog using guided navigation and powerful faceted search functionality, as well as access to high-quality product content to assist in purchasing decisions.

In addition to an upgraded eCommerce site and ERP integration, the Audio America team will have access to new multichannel order management tools, sales reporting, and rich product content, automatically fed from Etilize, into the easy-to-use Singularity management console. The powerful platform, coupled with a sophisticated user experience will reduce operational burdens for Audio America’s internal team and customers alike, and the platform features will scale with the company’s growth.

Why S1NGULARITY

Singularity solves business commerce challenges by combing a proven, comprehensive commerce management system with the visual design talent of a top digital agency providing a complete commerce solution from a single source. We make it our mission to understand your business and business needs. This knowledge, combined with a clear understanding of your goals, enables us to help you succeed. Partnering with Singularity means you get a total business solution that is on time and on budget.

Interested to learn how Singularity can help your organization?
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